Ramsay Media (Pty) Ltd is SA’s largest independent magazine and digital publishing company responsible for some of the country’s best-performing titles. We are currently looking for a Receptionist for our Johannesburg Branch
The successful candidate will be responsible for:
Telephone:
-Project good communication skills and announcing the organisation’s name when answering incoming calls
-Be accurate when transferring calls, ensuring that the calls are transferred to the respective individuals
-Be accurate when dealing with queries, make sure you know for which department the call is for before transferring
-Ensure that you encompass sound knowledge of various job functions so as to correctly transfer calls
-Deliver messages to respective individuals promptly
Client interaction:
-Meet and greet clients and visitors and direct them to the relevant staff
-Ensure that visitors are signed in effectively
Staff information:
-Ensures knowledge of staff movements in and out of organisation
Packages:
-Receiving courier packages
-Informing relevant individuals/departments about packages received
-Distributing packages to relevant individuals/departments
Requirements:
-Self-motivated and self-managed
-Excellent planning and organisational skills
-Excellent time management skills
-Preferred, prior reception and/or customer service experience a plus
-Strong command of the English language – with good verbal and written communication skills.
-Basic PC/keyboard skills required |