Position Summary: |
Highbury Media is seeking to appoint a receptionist.
The successful candidate will be responsible for the below:
Telephone:
- Project good communication skills and announcing the organisation’s name when answering incoming calls
- Be accurate when transferring calls, ensuring that the calls are transferred to the respective individuals
- Be accurate when dealing with queries, make sure you know for which department the call is for before transferring
- Ensure that you encompass sound knowledge of various job functions so as to correctly transfer calls
- Deliver messages to respective individuals promptly
Client interaction:
- Meet and greet clients and visitors and direct them to the relevant staff
- Ensure that visitors are signed in effectively
Staff information:
- Ensures knowledge of staff movements in and out of organisation
Packages:
- Receiving courier packages
- Informing relevant individuals/departments about packages received
- Distributing packages to relevant individuals/departments
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